My complaint centers around a lack of CLEAR communication about the monthly fees that would be charged for lack of PCI compliance and having zero transactions in a given month, both of which turned out to be exorbitant. They did NOT make clear that I'd have to be PCI...Read more
- Low transaction rates
I didn't like
- Monthly fees
- Lack of clear communication
- Service and resolution processes
If you are considering using flagship merchant services, just don't. When I signed up, they told me I would only pay $5.00 a month plus the percentage per transaction. two months later, I am charged $119.00 for a PCI Fee. After I called and complained, they finally...Read more
such a bad experience. I got the same nice call and felt there was something wrong. I got this also from another company then read the reviews, and I learned that I should stick with a bank recommendation instead of trying to save a few dollars. It seems like in this...Read more
Flagship has too high of rates for us. Plus when we quit using them we did everything as we were told, along with a written notice of stopping service. We sent back the machines correctly. Since then we have been charged 29.99 twice a month for 9 months from I-PAYMENT...Read more
Flagship Merchant Services - Never know when or why they withdraw $
Never could figure how much they took or why. Cancelled a year ago and then saw charges from "i access aessentials" for $29.99 a month. No notice, no authority, and no answering the phone. Do yourself a favor and go with Square. A straight 2.75% that shows in your account within minutes.
Flagship Merchant Services Account Review
Canceled account per their instructions. Still receiving charges.
Credit Card Reader Review
I received a credit card swiper that never worked. I was charged months after I submitted my cancelation and even after my account was supposedly canceled I was charged 29.99 on three separate occassions by some sort of 3rd party being used by flagship. Buyer beware!
Flagship Merchant Services Customer Care Review
Worst CC processor ever. I have been around and around with them for over a year.. finally thought I got the bottom of it last month, then they charhed me for 2 months today. The CSR talked to me like I was ***. Everytime I call, I have to wait on hold for multiple hours.
Upon creating a new Merchant account I was misinformed about the types of services that would be available on an online Merchant account. I was mislead by Merchant representative David Dwyer at firstname.lastname@example.org upon the Merchant platform's...Read more
After I waited 2 weeks to get a terminal, it wasn't programmed, after several phone calls they (Mohammad)said they would send a new one overnight, a week later still no terminal!!!! After several more calls I talked to a kelly that says there wasn't anything in my...Read more
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