Flagship Merchant Services - Just got charged for an auto enrolled product "Wombly" that I didn't ask for
Watch your bank charges daily. We just received a 29.99 fee that shows up as "ESSEMTHFEE ".
Turns out this is an Auto Enrolled product that Flagship is now charging. When calling customer service to find out what this is, they immediately stop discussing it with you and instead refer you to an 855.929.9111 number for a company called Womply that tries to sell you their product. They are the ones who have to reverse your charge as Flagship will not reverse it . The Womply Rep says that all Flagship customers have 3rd party authorizations in their agreements, so WATCH OUT.
Poor Womply Rep is reversing charges like crazy. Hopefully they learn how to do a better job at pick merchant service companies to sell their products through
Product or Service Mentioned: Flagship Merchant Services Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.